Legal

Privacy Policy

Last updated June 18, 2026

This Privacy Policy explains how StepCast collects, uses, and protects your information when you use our website and services. We are committed to handling your data responsibly and transparently.

01Introduction

StepCast ("StepCast," "we," "us," or "our") provides software that turns complex setups into guided experiences. This Privacy Policy describes the personal information we collect, how we use and share it, and the choices you have. It applies to our websites, applications, and related services (collectively, the "Services").

02Information We Collect

We collect information in the following ways:

  • Information you provide — such as your name, email address, company, and any details you submit when creating an account, contacting us, or requesting a demo;
  • Usage information — such as pages viewed, features used, and actions taken within the Services;
  • Device and log data — such as IP address, browser type, operating system, and timestamps;
  • Cookies and similar technologies — as described in the Cookies section below.

03How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Services;
  • Improve, personalize, and develop new features;
  • Communicate with you about updates, support, and offers;
  • Monitor usage and protect the security and integrity of the Services;
  • Comply with legal obligations and enforce our terms.

04Legal Bases for Processing

Where applicable law requires, we process personal information on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

05Cookies and Tracking

We use cookies and similar technologies to remember your preferences, understand how the Services are used, and improve your experience. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.

06How We Share Information

We do not sell your personal information. We may share information with service providers who process data on our behalf, with third parties when required by law or to protect our rights, and in connection with a merger, acquisition, or sale of assets. All such sharing is subject to appropriate safeguards.

07Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to securely delete or anonymize it.

08Data Security

We implement technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at tech@stepcast.app. We will respond in accordance with applicable law.

10International Transfers

Your information may be transferred to and processed in countries other than your own. Where we transfer personal information internationally, we use appropriate safeguards to ensure it remains protected in accordance with this Policy and applicable law.

11Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

12Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, provide additional notice. We encourage you to review this Policy periodically.

13Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at tech@stepcast.app or by calling 781.424.9821.